Privacy Policy
Effective Date: January 1, 2026
Joyne.ca ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at joyne.ca (the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, phone number, and other contact details you voluntarily provide through forms or inquiries.
- Technical Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: Cookies, pixels, and similar tracking technologies to recognize you and remember your preferences.
- Usage Data: Information about how you interact with our Site, including pages visited, time spent, links clicked, and referral sources.
- Affiliate Tracking Data: Unique identifiers and affiliate referral information to track conversions and commissions.
How We Use Information
We use the collected information for the following purposes:
- Analyzing Site performance and user behavior through analytics tools.
- Tracking affiliate links and measuring referral conversions for commission purposes.
- Improving Site functionality, content, and user experience.
- Responding to your inquiries and providing customer support.
- Sending promotional content and updates (with your consent where required).
- Complying with legal obligations and protecting our rights.
Cookie Policy
Our Site uses cookies to enhance your experience. Cookie types include:
- Essential Cookies: Required for Site functionality and security.
- Analytics Cookies: Track user behavior and Site performance.
- Affiliate Tracking Cookies: Monitor referral activity and conversions.
- Marketing Cookies: Deliver targeted content and advertisements.
You can control cookie preferences through your browser settings or opt out of non-essential cookies using our cookie consent tool. However, disabling certain cookies may affect Site functionality.
Third-Party Links
Our Site contains links to third-party gambling sites, casinos, and affiliate partners. We are not responsible for the privacy practices, policies, or content of these external websites. We strongly encourage you to review the privacy policies of any third-party site before providing personal information or engaging in transactions. Your use of third-party sites is governed by their respective terms and privacy policies.
Your Rights
As a resident of Canada, you have certain rights regarding your personal information:
- Right to Access: You can request access to the personal information we hold about you.
- Right to Correction: You may request correction of inaccurate or incomplete information.
- Right to Deletion: You can request deletion of your personal information, subject to legal obligations.
- Right to Opt-Out: You may opt out of marketing communications and certain tracking activities.
- Right to Data Portability: You can request your information in a portable format.
To exercise these rights, contact us using the information provided in the "Contact Us" section below.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Retention periods vary depending on the type of information and the purpose of collection. For example:
- Contact information is retained for as long as you remain a user or until you request deletion.
- Analytics and usage data are typically retained for 12 months.
- Affiliate tracking data is retained in accordance with our affiliate program terms.
You may request deletion of your data at any time, subject to legal requirements to retain certain information.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@joyne.ca
We will respond to your inquiries within 30 days of receipt. If you are not satisfied with our response, you may have the right to lodge a complaint with the appropriate Canadian privacy authority.
Last Updated: January 1, 2026